Wednesday, August 22, 2012

Software In A Box?

What is software in a box? Do you remember when you actually purchased software in a box? Unless you shopped at a brick and mortar store, it's likely that you downloaded your recent software purchases over the Internet.

Got disks?

Some online vendors still offer their software on disks in addition to the download but that option is rapidly disappearing. Now, due to unforeseen conditions beyond your control, you have to replace your hard drive and need to reinstall your software. To avoid possible future migraines, make sure that you always have a copy of your software available. "No problem" you say, "I always back up my hard drive so there is no need to worry." Be careful; it is possible that your backup scheme is not copying the software files needed for a fresh install. Maybe your backup is only set to copy your data files. Maybe, maybe, maybe.
Check your backup set and the backup file itself to ensure you have captured all the necessary installation files. At the very least, make certain that you have the needed software license key code, purchase receipts, sign ins and passwords so that a phone call to the vendor requesting a replacement download doesn't become a nightmare. Best practice suggests that whenever you download software always make your own CD or DVD copy and store them together with the license key, receipts and credentials. You can even put them all in a box if you like.

P.S. If you purchased a new PC that came with some expensive software, call the vendor and tell them you want the disks. Generally, with on-board software, their licenses validate to the computer's original motherboard (main circuit board) and not to the hard drive. If you lose the hard drive, you retain a valid license to use the software as long as the motherboard is the original one that shipped inside the computer.

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